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Eric Shannon leads our sales staff making sure our inventory is well stocked with current inventory and salesmen have the best pricing available. Wade Jacobson, Colton Frazier and Hunter Cooksey are ready to talk about any equipment needs you might have. All of our salesmen run machinery of their own, which helps them to match equipment to customers needs more easily.
Behind the parts counter you will find Matt Pogue, Travis Furguson, and Bobby Hickman ready to supply your parts needs. Jan Garrett manages over $1Million in parts inventory and helps the guys on the counter when they get overloaded. Dale Thompson handles all the parts needs of our service technicians and catches the phone when everybody else is busy with customers. The entire parts staff have many years experience and have been working for Farm Country a long time.
In our main shop Joe Orren coordinates all service requests. Judy Machen helps take phone calls and check in equipment while coordinating our drivers for pickup and delivery. Michael Hale is our trained warranty specialist who also helps answer phones and talk to customers when they bring in their equipment. We have seven fully trained repair technicians in our main shop with three mobile service trucks available to make calls in the field. Brad Wagner, River Thomas, Derrick Bailey, Garrett Sprague, Cody Crouch, and Zach Ross continually train to learn the latest equipment changes so they can make repairs in the least time possible to ensure little downtime for our customers. Our setup shop is headed by Josh Rodriguez. Josh coordinates all setup of new equipment and supervises Steven Moore and Daniel Torres to make sure all equipment sales are field ready for the sales department.
All of the paperwork eventually makes it to our office staff. Carla Frazier, Meredith Dodd, and Kelly Allen work hard to process all the business transactions in a timely manner.